Frequently Asked Questions
Everything you need to know about shopping with HAVIT Business
What kind of warranty comes with HAVIT products?
All HAVIT electronics come with a standard 12-month manufacturer warranty covering defects in materials and workmanship. Please keep your proof of purchase to facilitate warranty claims.
How long does shipping take for international orders?
We typically process orders within 1-2 business days. International shipping generally takes between 7 to 15 business days depending on your location and chosen shipping method.
What is your return policy for electronics?
We offer a 30-day return policy for items in their original packaging and condition. If the product is defective upon arrival, we will provide a prepaid shipping label for the return.
Are HAVIT peripherals compatible with both Mac and Windows?
Yes, the majority of our keyboards, mice, and headsets are plug-and-play compatible with Windows, macOS, and Linux. Specific software features may vary by operating system.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
How can I track my order status?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.